Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. That means total delivery time is typically 6 to 11 business days from when you place your order. Every shipment includes tracking so you can follow along.

We offer free shipping on most orders within the Continental U.S., with no order minimum required. Alaska and Hawaii are excluded from free shipping. Orders ship via USPS, UPS, or FedEx depending on destination and package size, and tracking is included with every shipment.

We want you to be completely happy with your outdoor furniture, heaters, or fire tables. If something is not right, please reach out to our team within the return window listed on our Returns Policy page. We will walk you through every step of the process.

Exchanges are handled on a case-by-case basis depending on product availability and condition. Contact us with your order number and the item you would like instead, and we will do our best to make it work. Our team typically responds within one business day.

The best heater depends on the size of your outdoor space, whether it is covered or open-air, and your preferred fuel type. Our product descriptions include coverage area details and BTU ratings to help you compare. If you are still unsure, send us your patio dimensions and we will suggest a few options.

Our outdoor products are designed for year-round use in various climates. Material details and care instructions are listed on each product page so you can choose based on your local weather conditions. For specific durability questions, feel free to reach out and we can point you to the best fit for your region.

Sales tax, if applicable, is calculated and displayed at checkout.